Terms and Conditions

Christ EveryWear — Return & Refund Policy

Last Updated: September 5, 2025

Thank you for shopping with Christ EveryWear. We strive to provide you with high-quality products and excellent customer service. If you are not entirely satisfied with your purchase, we’re here to help.

1. Terms of Return

You have 30 calendar days from the date you received your item(s) to request a return and refund.

If more than 30 days have passed since your purchase was delivered, unfortunately, we can’t offer you a refund or exchange.

2. State of Return

To be eligible for a return, your item must:

• Be in unused, unworn, and unwashed condition
• Include all original tags, packaging, accessories, and any free gifts (if applicable)
• Be in the same condition as when you received it

Items that are damaged, altered, or missing parts will not qualify for a full refund.

3. Reasons Eligible for Return

You may request a return (and refund) for the following reasons:

• The item is defective / damaged
• The item is wrong (you received a different item than ordered)
• The item arrived in poor condition
• In rare cases, change of mind (provided the product meets the “state of return” criteria)

Please note: Change-of-mind returns are at the discretion of Christ EveryWear and may incur return shipping cost borne by the buyer (see section 5).

4. How to Initiate a Return

To start a return, please follow these steps:

1. Contact our Customer Service team within 30 days of receiving your order, via email or contact form.
    
   • Email: returns@chriteverywear.com
   • Subject line suggestion: “Return Request – Order #[Your Order Number]”

1. In your message, include:
    
   • Your order number
   • The item(s) you wish to return
   • The reason for return (defective, wrong item, change of mind, etc.)
   • Photos of the product (especially for damaged/defective claims)

1. Once approved, we will issue you a Return Merchandise Authorization (RMA) or similar approval code and provide return instructions (shipping address, packaging instructions, etc.).
2. Pack the item(s) securely, include all original packaging, tags, and the approval slip/RMA.
3. Ship the item back to us within 7 days of approval. We recommend using a trackable shipping service and keeping proof of postage.

5. Return Shipping Costs

• For defective, damaged, or wrong items: Christ EveryWear will cover reasonable return shipping costs (e.g. via prepaid label or reimbursing your postage).
• For change-of-mind returns: the return shipping cost is the responsibility of the buyer (unless otherwise agreed).

6. Inspection & Approval

Once we receive your returned item(s), we will inspect them to confirm they meet the “state of return” criteria. This inspection period may take up to 7 business days.

If the item fails inspection (e.g. signs of wear, missing tags, damage not disclosed), we reserve the right to:

• Deny your refund
• Return the item to you (you will bear shipping cost)
• Offer a partial refund at our discretion

7. Refund Process

If your return is approved, we will process your refund as follows:

• Refund method: to the original payment method used (credit card, PayPal, etc.)
• Refund amount: cost of the item(s), excluding original outbound shipping unless the return was due to our error (defective or wrong item)
• Timeframe: refunds usually take 5–10 business days to appear in your account, depending on your payment provider
• We will notify you via email once your refund is processed

8. Exchanges

If you’d like to exchange an item (e.g. a different size or color), please follow the return process above and then place a new order for the replacement item. Once we receive and approve your return, we’ll refund you for the original item.

9. Non-Returnable Items

The following items are not eligible for returns or refunds (unless faulty):

• Gift cards
• Downloadable / digital products (unless defective)
• Items sold “as is” or “final sale” (clearly marked at the time of purchase)

10. Contact Information

If you have any questions or concerns about our Return & Refund Policy, please contact us:

• Email: contact@christeverywear.com